Customer Service Management
Gain the knowledge and skills to excel as a customer service representative or manager.
Program/Major Code: CRTCSV/CSV
What can I do with this degree?
Career Options: Advance in your career as a customer service representative
Academic Options: Continue your studies by working toward additional degrees and certificates in business
More Information: Review program costs, student debt, on-time graduation and more.
Required Core Courses
|Course #||Course Title||Credits|
|BUS 100||Introduction to Business||3|
|or MGT 122||Supervision|
|CSA 100||Computer Literacy||1|
|MGT 110||Human Relations in Business and Industry||3|
|MGT 130||Retail Analysis||3|
|MKT 100||Customer Service Skills||3|
|SPE 120||Business and Professional Communication||3|
|or WRT 154||Career Communications|